The courses listed below are for individuals seeking to develop or improve their employability skills or employers who need development for their employees:
- Business Etiquette
- The Art of Effective Communication
- Employee Accountability
- Customer Service Training – What Customers Really Want
- Customer Service Over the Phone
- Balancing Priorities (Time Management)
- Emotional Intelligence
Supervisors and Manager Trainings
The courses listed are for persons who have been identified for/or have been newly promoted to Supervisor or Manager (Roles):
- Learning to Manage – Techniques & Tools for a New Manager/Supervisor
- Coaching for Development
- Develop Your Direct Reports
- Talk Like a Leader
- Supervisor Communication Skills
- Team Excellence
- Customer Service – What Customers Really Want
- Positive Approaches to Performance and Conduct Problems
- Leadership 101
- Increasing Your Emotional Intelligence
- Social Media in the Workplace
Courses will be offered online and in a classroom setting. Information regarding times and locations to follow.
Contact me if you would like to schedule any of these courses for your business.
